Code of Conduct Information
CG Spectrum (the “Institution”) expects students to meet and adhere to its Code of Conduct while completing a program of study. The requirements of the Code of Conduct are set out below. If students need any clarification or have any questions regarding the Code of Conduct, they should contact the Head of Academics.
“Student” is defined as including prospective students as well as those currently registered or enrolled in any CG Spectrum programs or activity.
Requirements for students:
- Attend classes and submit assignments in accordance with CG Spectrum Student Attendance Policy.
- Treat all students and staff with respect.
- Treat school property with respect.
- Complete all assignments by the scheduled completion dates and complete all examinations on the scheduled examination dates.
- Do not engage in any other conduct which is determined to be detrimental or damaging to the other students, staff members, instructors or the Institution.
The Institution forbids: disruptive or offensive classroom behavior; attendance of classes while under the influence of alcohol or any prohibited mood altering substances; the making of inappropriate remarks concerning another student or staff or instructor’s ethnicity, race, religion or sexual orientation and any other conduct which is determined to be detrimental or damaging to other students, staff members, instructors or the Institution.
Any of the following, if substantiated, will result in immediate dismissal without a warning letter or probationary period:
- Sexual assault or harassment
- Verbal abuse or threats
- Vandalism of School property
Students who do not adhere to the Code of Conduct will be subject to the procedures outlined below, which may include immediate dismissal from the institution depending on the severity of the misconduct.
Concerns related to a student’s conduct shall be handled in accordance with this Policy.
1) All concerns relating to student misconduct shall be directed to the Head of Academics. Concerns may be brought by staff, instructors, students or the public.
2) The Head of Academics will arrange to meet with the student via online meeting software to discuss the concern(s) within 5 school days of receiving the complaint. If the alleged conduct is of such a serious nature that an immediate dismissal may be warranted, the Head of Academics will meet with the student as soon as possible.
3) Following the meeting with the student, the Head of Academics will conduct whatever further enquiries or investigations as are necessary to determine whether the concerns are substantiated.
4) Any necessary inquiries or investigations shall be completed within 5 school days of the initial meeting with the student.
5) The Head of Academics will have a further meeting with the student and will do one of the following:
- Determine that the concern(s) were not substantiated;
- Determine that the concern(s) were substantiated, in whole or in part, and either:
(i) Give the student a warning setting out the consequences of further misconduct;
(ii)Set a probationary period with appropriate conditions; or
(iii) Recommend that the student be dismissed from the Institution.
6) The Head of Academics will prepare a written summary of the determination. A copy shall be given to the student, a copy will be placed in the Institution’s complaint file, and the original will be placed in the student file.
7) If the student is issued a warning or placed on probation, the Head of Academics and the student must both sign the written warning or probationary conditions and a copy shall be given to the student. The original document will be placed in the student’s file.
8) If the recommendation is to dismiss the student, the Head of Academics will meet with the student via online meeting software or by phone to dismiss him/ her from study at the Institution. The Senior Educational Administrator will deliver to the student a letter of dismissal.
9) If a refund is due to the student, the Senior Educational Administrator will ensure that a cheque is forwarded to the student within 30 days of the dismissal.
10) If the student owes tuition or other fees to the Institution, the Senior Educational Administrator may undertake the collection of the amount owing. The student must pay the Institution any outstanding tuition or other fees within 15 days of the dismissal.
Student Attendance Policy
Your schedule for classes and submissions will be sent to you by the Head of Academics or Operations Coordinator.
Although it is strongly recommended that students attend all online critique sessions, if a student is unable to attend an online critique session, the student must have submitted their work prior to the scheduled session for the instructor to critique it in the presence of the rest of the class, so that all students can learn from one another’s critiques.
If a student’s weekly project is not submitted by the due date, it is at the discretion of the instructor as to whether he/she will critique the late submission.
If a final submission is not submitted by the due date, it is at the discretion of the instructor as to whether he/ she will critique or fail the student. In the industry, a missed deadline could result in termination of employment, therefore, CG Spectrum teaching methods emphasize the importance of meeting deadlines.
Should the student exceed 3 late submissions without reasonable cause, it will be at the discretion of the Senior Educational Administrator to dismiss the student from the program.
Furthermore, the above also includes 3 weeks of inactivity of no login into the online learning modules and system.
1) A student may be entitled to a refund of tuition fees in the event that:
- The student provides notice via email to the institution that he or she is withdrawing from the program; or
- The institution provides notice via email to the student advising that the student has been dismissed from the program.
2) The written notice of withdrawal or dismissal may be delivered in any manner, provided that a receipt or other form of verification is available that indicates the date on which the notice is delivered.
3) The notice of withdrawal or dismissal is deemed to be effective from the date the notice is delivered.
4) The refund to which a student is entitled to is calculated on the total tuition fees due under the contract. Where total tuition fees have not yet been collected, the institution is not responsible for refunding more than the amount that has been collected to date and a student may be required to make up for monies due under the contract.
5) If the institution has received fees in excess of the amount it is entitled to under the student contract, the excess amount will be refunded within 7 business days.
6) Refund policy for students:
- Refunds before the program of study commences: A student who withdraws before the commencement of the course is entitled to a full refund.
7) Refunds after the program of study commences:
- If written notice of withdrawal is received by the institution or a student is dismissed within 7 days after the commencement date of the course is entitled to a full refund.
- If written notice of withdrawal is received by the institution or a student is dismissed after the 7th day of the course but before or on the 21st day of the course, the institution may retain 30% of the total tuition fees due under the contract.
- If written notice of withdrawal is received by the institution or a student is dismissed after the 21st day of the course but before the end of the 60th day after course commencement, the institution may retain 60% of the total tuition fees due under the contract.
- A student withdrawing after the first study term/period of study is not entitled to receive a refund.